Updated April 2023
Who We Are
Our company, Data Driven Holdings (DDH) is dedicated to serving the automotive industry. Through our industry-leading brands – including Team Velocity®, Tier10®, Advid®, SocialDealer®, OfferLogix® and Qualified Customer – we deliver data-driven technology that powers intelligent advertising across all advertising mediums – including websites, direct mail, email, search and social – offering our Clients, primarily dealerships and automotive manufacturers, the most advanced sales and service marketing solutions in the business.
Our Approach to Privacy
Information We Collect
The Personal Information we collect may include:
- Your contact information (e.g., name, postal and email address, phone number)
- Information about your vehicle – such as sales and service history, vehicle payments, VIN, and mileage
- Details about your online activity and other personal preferences when using our Sites and Services
- Social media details and other information you choose to share on those platforms
- Information about how you access and use our Sites and Services (e.g., computer IP address, browser, type of device used, Site pages visited, geolocation, time and date of visit)
With respect to our employees and job applicants, we collect employment history, social media postings, and other standard personnel information, including sensitive PI such as SSNs, as required by law, and bank account information, so we may process direct deposits.
How We Collect Information
We collect Personal Information in a number of different ways and from a number of different sources, including:
- Information you choose to provide through our Sites or Services
- From our Affiliates
- From our Clients, including dealerships and automotive manufacturers
- From our subcontractors, vendors and other third party suppliers (our Suppliers)
- Automatically, from devices you use to connect to or interact with our Sites and Services
As part of our Services, we may serve as an intermediary between you and one of our Clients, in which case we may have access to your communications with that Client (e.g., emails, calls, chats, texts). In this capacity, we would have the ability and authorization to read or listen to and retain the content of those communications.
How We Use Your Information
We use your Personal Information to:
- Provide our Services
- Communicate with you and respond to your inquiries
- Customize information we provide you
- Promote and market our Services
- Advertise to you on third party websites (e.g., Google, Bing, YouTube, Facebook, Instagram)
- Operate our business and analyze our Sites and Services
- With respect to our employees and job applicants, to facilitate recruitment and manage personnel activities
We may also use your PI by combining it with non-personal information and aggregating it with information collected from others. We use this aggregated data in a number of ways, such as to improve the quality and value of our Sites and Services.
How We Share Your Information
We may share your Personal Information with:
- Our Affiliates
- Our Clients, including dealerships and automotive manufacturers
- Our Suppliers
- In connection with an acquisition of our company or sale of our assets
- As otherwise required by applicable law
We do not sell your data.
We have implemented procedures to help ensure that our Suppliers who may have access to PI operate in accordance with both industry standards and applicable law. These include conducting pre-engagement diligence and incorporating data safeguards provisions into our vendor agreements. While we have implemented policies and procedures to protect your Personal Information, we cannot control, and are not responsible for, the manner in which third parties use that information. Accordingly, you should review their privacy policies, as well.
External Links; Data Use By Third Parties
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, if you do not accept cookies, you may not be able to use all of the features of our Sites or Services. Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. However, as there is yet no accepted standard for how to respond to DNT signals, we do not currently support DNT signals, other than cookies.
How We Protect Your Data
We employ data safeguards that comply with applicable law and industry standards to preserve the integrity and security of your Personal Information. However, we cannot guarantee the security of information you provide us with certainty or warrant it will not be accessed, disclosed, altered, or destroyed by unauthorized persons. We will make all legally required disclosures of any breach of the security, confidentiality, or integrity of your PI, in the manner and within the time periods required by applicable law. For further information, please review our Data Security and Compliance FAQs, available through a link on this Site.
Our Policy Towards Children
Our Sites and Services are not targeted to or intended for use by children. We are concerned about the privacy and safety of children when they use the internet. Accordingly, we will not knowingly request Personal Information online from anyone under the age of 13 without prior, verifiable parental consent. Unfortunately, we cannot always determine the age of a visitor to our Sites or user of our Services.
Compliance With Law Enforcement
We cooperate with government and law enforcement officials, as well as private parties, to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties that we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, including, but not limited to, subpoenas, to protect our property and rights or that of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be, or may pose a risk of being, illegal, unethical or subject to legal action.
In connection with a corporate merger, acquisition, divestiture, asset sale, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding, we may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves some or all of our assets, including your Personal Information.
State Privacy Laws
Some states have adopted privacy laws and regulations that provide their residents with additional rights (collectively, State-Specific Privacy Laws). To date, these states include California (pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act), Virginia (pursuant to the Virginia Consumer Data Protection Act), Colorado (pursuant to the Colorado Consumer Privacy Act) and Connecticut (pursuant to the Connecticut Data Privacy Act). If you are a resident of one these states, you have certain rights concerning your Personal Information, including:
- The right to know how and for what purpose we collect it
- The right to access your information and request corrections to inaccurate information
- The right to opt-out of it being sold to third parties
- The right to opt-out of targeted advertising
- Subject to certain exclusions for legitimate business purposes, the right to have it deleted
In addition, Nevada privacy laws requires website operators to provide a way for Nevada residents to opt-out of the sale of certain information that website operators collect about them. We do not sell your Personal Information.
If you have further inquiries about your information under a State-Specific Privacy Law, wish to access, correct, opt-out or have your information deleted, please contact us as specified below under “How to Contact Us”. We will need to verify your identify before taking any action, in order to protect against the unauthorized disclosure or deletion of PI.
If you wish to stop receiving email communications from us, you may “unsubscribe” using the link at the bottom of the email you receive. If you wish to be placed on our postal mailing “Do Not Contact” list, see the “How to Contact Us” section below and provide the name and address as listed on the mailing. To stop text communications, respond to the text with the words “STOP”. You may also control ads appearing on your browser or mobile device by adjusting your settings or using third party ad blocking tools.
How To Contact Us
If you have any questions or concerns regarding your privacy when using our Sites or Services, or are a resident of one of the states listed above and wish to exercise your rights under an applicable State-Specific Privacy Law, please click here to email us at: email@example.com. California residents may also call us tollfree at 1-888-565-6043. We will make every effort to promptly respond and address your concerns.